No returns are accepted and all sales are final unless damaged/defective. Many of our items are made special for customer in regards to slug design and sizing. Customers are urged to know their gun's slug size requirement. Often times the manufacture will specify sizing or if customer has ammo that fits the gun it is recommended to measure the diameter of those slugs prior to ordering.
If unsure asking on the forums or emailing us prior to ordering is advised. We do not know the sizing for every gun but if we do not know we will direct you to the forums.
We use USPS for most of our shipping. We use the tracking of the carrier to determine if the package is delivered. If the tracking shows the package was delivered we will not refund or replace the shipment. You will need to file a claim with the carrier, usually USPS.
If tracking shows you never received your product after a reasonable time we will refund or replace your order. Please note that at times packages get re-routed and can cause long delays to re-route to the proper delivery location. This is out of our control and we have no choice but to be patient when this happens.